1.15.23 The position that proof of consent is not required is supported by the General Medical Council (GMC), which advises that: you may accept an assurance from an officer of a government department or agency, or a registered health professional acting on their behalf, that the patient or a person properly authorised to act on their behalf has consented. 1.6.40 The HP will never disturb underwear, never ask the claimant to remove their underwear, and never carry out intimate examinations (breast, rectal, abdominal or genital examinations). Care should be taken, as always, to avoid creating stress or anxiety for the claimant. Any relevant side effects which affect the claimants functionality should be recorded here and an indication of the effectiveness of any treatment provided. DWP CMs undertaking award reviews will complete new learning and have on-site support from health professionals employed by DWP and will also be able to contact the claimant and/or carer for further information where necessary. In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. In such cases a short award period with no review required should be advised. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and I've been through all the guides but can find anything about what to expect in a telephone assessment, like what questions they ask or how they trip you up. HPs should consider whether there is evidence that such an adaptation or adjustment has taken place. 1.6.75 HPs may also consider whether other options may be acceptable for example, if travelling on public transport is the issue, could a taxi be considered? The appointment letter will invite you to a PIP medical assessment at one of their assessment centres. The attorney should be aware of this and if acting responsibly should not let the claimant attend on his own. This assessment is also not depending on your medical treatments. There is unlikely to be any change in functioning in the shorter term, but with time, maturity and learning his functional ability is likely to change so a review in 5 years would be appropriate.. Hopefully you will be "lucky" and be awarded a rate. Such a telephone call should be followed up with a written notification to the GP. 1.12.5 During all consultations, if the AS marker has not already been added on PIPCS, HPs should idetify if a claimant who does not have a PAB required the AS marker to help them engage with the PIP journey, especially where there is a mental health, intellectual or cognitive impairment. This free money management tool is specifically for people on Universal Credit. You can ask for an adjustment of your appointment date for your PIP assessment with questions on mental health by calling your assessment provider using the contact number in the appointment letter. Once diabetic control was maintained his mental health condition improved so he was not entitled to either component. pip telephone assessment was created by Faatima i have a pip telephone assessment , a rebook after it was cancelled , assessor called sick. This list is not definitive and the location should take into account the need to provide an appropriate venue to enable the claimant to attend the assessment. You are most welcome to join today! To get the PIP, one has to fill out a form. If this is not feasible for example, if the consultation is carried out in the claimant's own home the HP should make a note of the circumstances and carry out such assessment as they can while the claimant is sitting or standing. You dont become too concerned about the word severe since anxiety and distress can appear different in severe expressions in affected people. Evidence can include, but is not limited to: the PIP claimant questionnaire where the claimant describes their circumstances and the impact of their health condition or impairment, further evidence for example factual report from the GP, hospital report, other health and social care professionals involved in the claimants care, consultation the history, informal observations and clinical findings. This tool will help you work out how to save to pay off debts or buy the things you want. 1.7.2 Claimants who identify themselves as nearing the end of life on the initial claim form can seek to claim PIP under the Special Rules for End of Life (SREL). . 1.1.2 The benefit is not means tested and is non-taxable and non-contributory. Can I cancel something I've done when I'm unwell? This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. Here is a sample PIP question on mental health: Do you need help from another person to plan a route to somewhere you know well? Atos and Capita are obligated to administer PIP medical assessments with questions on mental health to people who are applying for this benefit program. You will need to contact the assessment provider and request a home assessment. You can also bring someone with you in the course of your assessment. The health professionals will be reviewing your PIP form once you reach the assessment centre. 1.6.18 The HP should record any other prescribed therapies, such as physiotherapy, making a note of who prescribed them, how often they are carried out, and how effective they are. Most people have to take the PIP medical assessment with questions on mental health to get this benefit program. Healthcare professionals who carry out face-to-face assessments of benefit claimants have lied, ignored written evidence and dishonestly reported the results of physical examinations, according to a two-month Disability News Service (DNS) investigation. At the end of your consultation, the Health Professional will complete an independent report and send it to the DWP. 1.4.19 Where further evidence is received after the assessment has been completed and returned to the DWP, the evidence must be sent to the CM for consideration. Assessor's preparation In general, assessors seem to have taken the time to read the claimant's PIP2 form in advance. In exceptional circumstances a written request for further evidence can be issued. HPs should also take into account that some medications are used to treat different conditions, for example some antidepressants are also licenced to treat anxiety. The HP cannot document any observations made outwith the consultation. However, this should be avoided wherever possible. We have translated the site; would you prefer to read in Welsh? The contradicted everything that i had said, told many lies and the questions are designed to set you up..You must be very specific in everything you say, if you need prompting . In the event that a claimant is not aware of their prognosis, it must continue to be treated as a standard claim. HPs are expected to use their professional knowledge, skills and judgement to determine what questions are appropriate to ask about treatment. 1.7.33 Occasionally, the HP will encounter a case where the contents of the DS1500 reveal that the author has completely misunderstood its purpose; for example, where there is no implication that the claimant is suffering from a terminal illness. 1.12.1 Many claimants with mental, intellectual or cognitive impairments will be able to engage with the PIP application process. Helps you take control of your household spending. If there is any doubt as to whether the consent is still valid, fresh consent should be sought. After your PIP assessment with questions on mental health, the DWP will assess the following information with the supporting evidence if you are eligible: The DWP will give you a letter if you have claimed your PIP or not according to your PIP assessment report. 1; 2; First Prev 2 of 2 Go to page. 1.14.5 Considerations that the HP should make include, but are not limited to: whether the claimant has a condition which is likely to have fluctuations in the functional effects over time, whether the claimant has a condition which is likely to have sequelae which cause deterioration or fluctuation of function, whether the condition is the same condition but with a different diagnostic label - for example mitral valve disease / mitral stenosis, whether the original diagnosis has been amended but the underlying impairment and functional effects remain the same for example bronchial asthma in the past but now suffering from chronic obstructive pulmonary disease (COPD) which is substantially the same condition, whether the same condition is present and responsible for the functional effects but deterioration has occurred due to a second condition. The HP should encourage the claimant to expand on their answers to explore how easy or difficult they find a task. 1.6.54 Consultations should predominantly be between the HP and the claimant. For example, some claimants with mental, intellectual, cognitive or developmental impairments may lack insight into their condition. PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. The presence and name of the chaperone should be recorded in the report. Clients will sometimes explain that they have a life-threatening condition or they have an organ might go pop at any time. 1.8.17 In some health conditions, the level of disability varies over time. Mood disorders Stress Anxiety You may be eligible for PIP, and should consider making a claim to the DWP, if you have daily living needs because of a mental health condition. We explain what the Personal Independence Payment (PIP) medical assessment is, and help you understand what to expect at your assessment. HPs must also consider the use of other treatments such as psychological therapies. When your PIP award ends, you will need to revalidate you eligibility if your long-term condition is getting better or worse. You can learn more about autism in affected people by buying this book here. 1.9.8 Advice on prognosis must be fully explained and comprehensively justified. The HP should always ask if there is anything else that the claimant wishes to say before concluding the call. If you take someone with you to the assessment, they can also claim travel expenses if they travel with you. That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. Reports produced during consultations require the most content, as HPs will need to record the discussion, observed findings and conclusions from the consultation. Simply use the buttons below to share on your social network. If a claimant is unable to complete an activity or needs support to do so at a point in the day when you would reasonably expect them to complete it, the need should be treated as existing for the whole of the day, even if it does not exist at other points in the day. In some cases this might be a support worker or therapist rather than the GP. For urgent help, please see Help & contacts. 1.7.4 If the claimant meets the SREL provisions, they will automatically receive the enhanced rate of the daily living component. 1.15.18 A consultation cannot go ahead if the appointee or their representative does not accompany the claimant. The HP should consider ability and fluctuations over a 12 month period to present a coherent picture. Report: Once your assessment has concluded, they will produce a report explaining which PIP descriptors apply to you and explain their reasoning. 1.8.20 The consultation report is primarily for CMs, but the claimant has a right to see it and can request a copy from the DWP. 1.6.21 The employment status of the claimant might be relevant and this should be explored and recorded as part of the evidence gathered in social and occupational history. You may be asked to provide medical evidence as to why you cant attend the assessment centre. It must be remembered that some of the information may not be readily understood by those who are not trained and experienced HPs. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. Helping you understand, manage & improve your mental health and money issues. 1.3.1 This section describes how to carry out the assessment. It cannot be assumed that in an individual case consent has been given or that consent previously given remains valid. Not sure how it will work with me talking rather than the person as only they can describe their day to day difficulties. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. However, claimants must clearly indicate that they agree to the statement- for example by signing their name or ticking a box next to it. 1.7.11 All SREL claims will be clearly flagged. Although the condition has been present for a few years there may be some change in functioning in the future so a review of 3 years would be appropriate., 5 year review His autism spectrum disorder was diagnosed in early childhood and will be lifelong. 1.10.8 Selecting the Yes box will indicate that the claimants functional restriction is likely to still be present at the recommended point of review, regardless of whether it is likely to improve, remain the same or deteriorate. HPs enable CMs to make fair and accurate decisions by providing impartial, objective and evidence-based advice. Consultations should predominantly be between the HP and the claimant. 1.6.33 HPs need be aware that it is possible that the assessment room may, for some claimants, provide an environment that appears to artificially enhance functional ability, for example for some claimants with hearing impairments. The assessment report must be completed and returned to the DWP using the work queue for SREL within 2 working days from that point. In addition, young people may have limited experience undertaking many activities unsupervised in an independent environment. Charities like Citizens Advice and Scope can look over a draft for you, or they can help you write the entire form. 1.6.49 Claimants who request a copy of their report should be advised that HPs are not authorised to give them a copy at the time of the consultation and that the claimant can request a copy of their report from the DWP. How do I manage my money if I have to go into hospital? Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. He reported that bending would cause pain or worsening of his symptoms so movement of the spine was not assessed. About Personal Independence Payment Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. You can learn more about these PIP medical assessments with questions on mental health by buying this book on this website. 1.6.68 Very rarely during the consultation, the HP may identify that the claimant appears to have a significant undiagnosed medical condition. The healthcare professional to be a specialist in mental health. In the PIP journey, such claimants are considered to require additional support from DWP and elements of the PIP claims process have been adapted to provide further support for this group. The invite letter must go to the deputy who will arrange for the claimant to attend. 1.6.30 In general, HPs should record function over an average year for conditions that fluctuate over months, per week for conditions that fluctuate by the day, and by the day for conditions that vary over a day. 1.6.51 If the claimant is uncooperative during a consultation, the HP may terminate the consultation where they have gathered sufficient evidence to complete the assessment report and provide advice for the CM. A written record should be taken of any telephone discussion seeking further information, using the claimants own words as precisely as possible. That's why benefits like Personal Independence Payment (PIP) can make such a difference. Assessments may still be carried out by telephone or video, but you might be asked to attend an assessment centre. You will need to contact the assessment provider and request a home assessment. This is known as harmful information In law, this is the only information that can be withheld from a claimant. PiP telephone assessment Hi all, I'm helping someone with a PiP telephone assessment soon as they have anxiety talking on the phone - any advice tips appreciated. For example, asthma control is poor because of failure to take preventative medication regularly due to the development of depression, resulting in mobility problems. For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. So we give the right advice for you, can you answer which Nation you're from? Once this has been provided, the HP should call the health professional involved in the claimants care again. It is not the HPs opinion of what the claimant should be able to do. There are various sources of further evidence, including, but not limited to: a report from other health professionals involved in the claimants care such as a community psychiatric nurse (CPN), a report from a local authority-funded clinic, evidence from any other professional involved in supporting the claimant, such as social workers, key workers or care co-ordinators, telephone conversations with any such professionals, information from a disabled young persons school or special educational needs co-ordinator (SENCO). This kind of assessment is done by Atos or Capita based on your location in the country. Vous pouvez galement trouver l'heure de travail et la carte sur la carte de . You are going to go through some activities in the PIP assessment with questions on mental health and these kinds of activities last for 60 minutes: You can learn more about what goes on in a psychological examination by buying this book on this website. 1.4.7 Where necessary, HPs may also seek evidence from professionals by telephone. The actual amount of PIP you can get depends on the number of points awarded by the Department for Work and Pensions (DWP) for both components. 1.7.27 The HP will be asked to consider the ESA evidence when providing advice to the DWP. If the information is available, the CM will transcribe the decision and any justification, word for word, into the medical evidence screen of the PIPCS. The HP should also take into account the variability of a claimants condition and their ability to carry out assessment activities in a reliable manner, justification of the advice, explaining the evidence used to inform the advice on descriptor choices, advice on the likely prognosis for the claimants condition, advice regarding whether the claimant may need additional support from the DWP to comply with future PIP claims processes. What are my options for dealing with debt? 1.15.16 An appointee can be either a named individual, or an organisation (usually with an advocacy role), known as a corporate appointee. Benefits if your mental health means you need support. 1.15.33 The DWP takes confidentiality very seriously and all confidential information should be held securely and in accordance with legislation. Renata Is A Disabled Entrepreneur. They will use drop-down lists, multiple choice answers and text boxes to record your information on a computer. There are still many people who have yet to move from DLA to PIP, and some of these would be better off moving voluntarily, rather than waiting to be moved by the DWP. What does the assessor observe during the PIP assessment? Any new evidence about how your condition affects your daily life, which you have not already sent to the DWP: A copy of your PIP claim form with you. . The claimant will not automatically receive the mobility component and entitlement for this component will need to be assessed. The HP should not change the claim to a SREL claim. 1.7.16 Advice must be evidence based on the balance of probability. 1.4.10 In all cases and on all forms the HP completes when giving advice, the HP should check their advice for any information which could be seriously harmful to the claimants health if it were disclosed for example, a poor prognosis that is unknown to the claimant or a diagnosis of a psychotic illness in a claimant who lacks insight into their condition. UNLAWFUL AND HUMILIATING PIP TELEPHONE ASSESSMENTS We've looked at almost 400 responses given between June and November in our ongoing PIP telephone assessment survey. However, the companions may play an active role in helping claimants answer questions where the claimant or HP wishes them to do so. This would be considered together with other factors such as their manner, hearing ability, walking ability during the history taking, through to the conclusion of the consultation. For example, if the evidence of terminal illness comes from the claimants GP, the HP should telephone the GP to confirm whether the claimant is aware. Failure to provide this may result in the advice being returned for clarification or rework. For example, certain types of multiple sclerosis have periods of remission and deterioration, while a person with cancer may respond well to treatment and then relapse. However it is important to balance informal observations with evidence from professionals who may have observed the claimant more regularly. What a bad day is like for you - for example, on a bad day, Im so depressed I cant concentrate on anything, and getting out of bed is a huge struggle. You can read further in this article on what you need to expect from the PIP assessment with questions on mental health. 1.1.7 If the claimant questionnaire is not returned and the claimant has been identified as having a mental or cognitive impairment, the claim will be referred directly to the AP for assessment. You will also be qualified with this kind of benefit when you are aged 16 and over. The roll-out of PIP to existing DLA claimants commenced from October 2013. For example, they might ask you how you travelled to the assessment centre. PIP is not a compensation payment for ill health / disability; it is to help people with the increased costs of daily living in cases of long term ill health or disability. However, from May 2021, face-to-face assessments have been gradually reintroduced. 1.2.2 The key elements of the HPs role in PIP are to: consider information in the claimant questionnaire and any supporting evidence provided along with it, determine whether a claim can be assessed on the basis of a paper review and provide appropriate advice, determine whether any additional evidence needs to be gathered from health or other professionals supporting the claimant. Exceptionally, an appointee may also feature where a claimant is physically, but not mentally impaired, for example, if they have had a stroke which has resulted in a significant impact on their functional ability. The HP should always stress to the claimant that they should not carry out a movement or activity to the point where it causes them discomfort. How can I appeal a decision about my benefits? Both the General Medical Council and the Nursing and Midwifery Council provide guidance on medical ethics and when it is acceptable to break medical confidentiality. 1.8.3 The nature of the information required in reports varies depending on the nature of the activity. Thread starter Seriously; Start date Dec 15, 2020; Prev. HPs should be mindful that young people are encouraged to be positive about their health condition or impairment and to focus on what they can do, rather than what they cannot. Mr X has diabetes and depression with agoraphobia. If the claimant is persistently uncooperative or if they are clearly under the influence of alcohol or drugs, the consultation should be terminated and the case returned to the DWP, along with an explanation of why the consultation had to be terminated. You can change your cookie settings at any time. The HP should explain what information will be shared and why. The points you score for each kind of activity in a section are added together to reach an overall score. In such cases the HP may need to seek advice from another person, for example (this list is not exhaustive): a third party (where noted on the claimants case) in order to obtain the necessary evidence, the practice administrative staff (note: information should only be requested from administrative staff if all other sources of evidence have been unsuccessful).