MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Very detailed o line application process. Think about some of the variables in your life that could affect your ability to arrive on time for work. They did not have a store in the area where I moved, so I could not transfer. I just wanted to thank you so very much. You will get the best work from me if I am being treated with respect and feel appreciated.". Tasks required are mainly focused on show how you can organize stuff. Assure the interviewer there is no reason why they shouldn't hire you. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). That shows you are proactive and value workplace relationships and communicating with others. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. I like to know that my efforts are noticed from time to time. I understand that retail can be challenging because of the multiple personalities you are faced with daily. It felt good to help, and I do not mind helping others when needed. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. You had a group task to do, and then an individual interview with a manager. Tell the interviewer you would be a great employee, and confidently share that there is no reason not to hire you. So many notes already, would have went into this interview the wrong way. I would tell my manager immediately. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) It is a definite plus if you have cheered on your competitors and helped them along the way. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. They asked basic questions which were simple and easy to answer. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. I interviewed at Waitrose. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. First is the psychometric tests followed by a group interview and then a solo interview. If you hire me for the position, you will not be disappointed in my performance. Which all went well. Q9. Be sure to highlight your favorite and most challenging positions. What plans do you have over the coming 5 to 10 years? I am available to work whatever schedule I am given and am happy to work overtime as well. God bless u mate and taking the time to help a lad out like mw who is in over his head. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. Full Suggested Answer & Detailed Response, Question 6, What is the interview process like at Waitrose? Transparency is the best choice when salary-based questions arise. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. Think about the constructive things your references have said about you in the past. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. You are the tops! They have approx 230 branches across the company and are still expanding. Stupidly hard questions for the role - it was like I was interviewing to be CEO. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! My dad got rear-ended one time when driving me to school. Tasks required are mainly focused on show how you can organize stuff. No minimum term. There is a fine balance between being accommodating and being a pushover. Good process overall. Why do you want this job and what can you specifically bring to the role? For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. Name a time youve faced a problem and how did you overcome it? Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Learn more here. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. I work very hard to ensure I speak to everyone in terms they can understand. Tell me about a time you worked in a team. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. I always strive to be a team player and help my employer and coworkers when needed.". I went today and got the job on the spot! ", "My most recent employer would say that I am a person of integrity. Super nice interviewer and easy questions. Explain how working for Waitrose will benefit you in your career. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. Think back to when you were racing others to achieve the highest sales, working towards a promotion, or eagerly trying to win a new contract. Glassdoor users rated their interview experience at. PLUS BONUSESIn addition to the specific WAITROSE INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. What is your most important success so far? Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. This video. If security needed to be called, I would do so. "I feel that performance incentives are a great idea. What is your most important success so far? You cannot force others to communicate with you in a way you would always prefer. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. Stupidly hard questions for the role - it was like I was interviewing to be CEO. You will stand out as a stronger candidate if you reply that you motivate yourself at work. I learned a great deal during that time. Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. This leadership style has been effective because the workforce is engaged and empowered to innovate. If you have many unexcused absences, they may disqualify you as a viable candidate. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. 9 answers. 4 answers . I meet and exceed your requirements and have the knowledge and experience you are looking for. Avoid speaking poorly of any previous managers or organizations. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. If you have never created a display, that is fine. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. "I stay calm and composed when issues arise. Tell me about a time you worked in a team. Many retail-based organizations require their employees to wear a uniform. "My most recent employer and all others would say that I have strong character and always choose honesty first. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. Thanks so much for making these. I offered to help her out to her car, and she gratefully accepted. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. I always try to be at least 10 minutes early for my shift. Easy Interview. Interview Questions. I applied online. And second, are there any required qualifications you do not see on my resume?". Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. We were having some problems with theft because of it. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Asking the right questions and very brief. What skills do you possess that you think would be an asset to our team? Q12. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Describe a time when you managed multiple tasks all at once? Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. This means that every time you visit this website you will need to enable or disable cookies again. This online course will instantly be free for you to access for 30-days. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Then once got through that stage. What I found during my research is how Waitrose places high standards on sustainability while reducing your impact on the environment. If unsure where the company stood on a return, I would ask my manager for clarification.". I have a strong work ethic and moral compass and seek opportunities to help others. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Q6. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. I am also open to additional hours when I am not engaged in my college classes and coursework.". Was quite a while ago now. The result has been a positive work environment with healthy competition. Strong math skills are an asset in any retail-based role. Tell the interviewer about your ideal employer. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If there is anything in your schedule that may hinder your availability, be sure to address this. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. The hours were just not right for me in the end which is a shame. "I am looking to lay the foundation for the rest of my career with this position. Super nice interviewer and easy questions. Read our Terms of Use for more information. I do not have a criminal record and have never even had a ticket or citation issued.". They just asked you standard interview questions that you would know. Focus on describing the positive reasons for wearing a uniform. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Asked 24 October 2017. ", "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. I gave my two weeks' notice and left on good terms. Discuss what made them so challenging and rewarding. We have eliminated all risk for you. Walk the interviewer through your career history in retail. The way you answer will show the interviewer if you are a self-starter or if you will require constant supervision. Possible Answers are Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. I applied online. I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. It will not look good for you if you say nothing will show up during your reference check and something does. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. Be thoughtful and draw upon the research you have done on the company. Tell me about a time you worked in a team. Our interview questions and answers do not represent any organization, school, or company on our site. Be the first to find this interview helpful. by asking how I can help them, listening to their responses, and providing excellent customer service. Waitrose is the supermarket division of the John Lewis Partnership. Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Glassdoor users rated their interview experience at. Talk to the interviewer about your past year's attendance at your previous job. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. I do my best always to be available and present when expected.". Here we. Most Waitrose job postings have many job duties you will be asked to perform. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Waitrose job descriptions generally have a salary range noted on the job announcement. Focus on describing that you work well independently and work well with teams. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! I am geared for healthy competition, so when we had contests, it greatly motivated me. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. The hours were just not right for me in the end which is a shame. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Then once got through that stage. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Rest assured, I am reliable and always come to work on time. ", "I think uniforms are a great way to provide a feeling of unity in the workplace. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? If you have suggested change in another area of your life, use that example in your response. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. Im on step two ! All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Full Suggested Answer & Detailed Response, Question 2, Honesty is incredibly important when working with cash transactions and valuable merchandise. If you disable this cookie, we will not be able to save your preferences. ", "If the customer is being physically aggressive towards myself or coworkers, I would call security immediately while making sure we are safe. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. Focus on giving the exact number of days you missed work and why. I like to be pushed beyond my boundaries. Tell the interviewer why this particular job duty excites you. I have a natural flair for the creative and look forward to exercising that here with Waitrose.". Thanks a lot! ", "I hope to gain stronger skills in communication and customer service. So there is no risk. She had a stroller, a couple of kids, and a lot of bags to carry. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. I am a social person and enjoy making my customers happy.". ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. "I have worked in retail for the past eight years. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. TIP #4 In respect of TIP#3 above, when answering these types of behavioural interview questions, we recommend you make good use of the STAR interview technique. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Full Suggested Answer & Detailed Response, Question 7, ", "I have two copies of letters of recommendation if you want them for your file. You can ask the interviewer to describe their management style if you wish. The interview process was easy and enjoyable. FREE 30 days access to our BESTSELLING online Interview Training Course! ", "I understand this role will include working evenings, weekends, and holidays. What is your most important success so far? Talk to the interviewer about your interest in gaining a leadership role down the road. I got an indication as to whether i got the position or not towards the end. Rather than placing blame, I believe it's always more effective to ask for growth recommendations.". ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. I gave two weeks' notice and left the company on good terms.". I also appreciate your contribution to the communities in the UK and abroad. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. When responding, back up why you would like your requested salary based on your skills and experience. "I have reliable transportation. Sales contests, for example, are a great way to motivate me.". When there is a problem in the workplace, I am the one people seek to resolve the issue. Can you give an example of where you showed leadership? Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Thank you so much for the tips and advice! I suggested we install a couple of cameras inside the store to deter anyone from stealing. I texted my friend to see if she could tell my teacher what had happened. Find additional company focused interview questions by practicing from one of our industry sets. "I have a strong creative flair and enjoy creating attractive displays. There is no reason why you should not hire me.". I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. I handle surprises using common sense and keeping courtesy to others top of mind.". (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. The interview was quick and simple. I love your products, and your company culture seems great, too. I found it challenging because it was a different industry than I was accustomed to. If you have unique ideas for creative displays, let the interviewer know your thoughts. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. What would you consider when dealing with them and why? Super nice interviewer and easy questions. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. It keeps me motivated to be better. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? This question determines if you can function well in a competitive environment. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. Which all went well. ", "I am very comfortable working independently. They manager was kind and understanding. Your five core values speak volumes and are what made me want to apply to your company. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. I interviewed at Waitrose in Jan 2023. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. Stupidly hard questions for the role - it was like I was interviewing to be CEO. If you have examples of displays you have created, be sure to share that with the interviewer now. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. This online course has been used by 100s of job seekers to help their successful interview preparation. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What would you do if you didnt get on with someone in your team? There were scenario based questions but with lots of others stemming off them. The changes were implemented, and the company saved $15,000 in the first month. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. I believe a management role with Waitrose would be a great next step in my career.". Your questions and answers helped me tremendously to land my first Tech job. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. I have solid references who will attest to that as well. No pressure at all. If unsure of the best decision, I would ask my supervisor for clarification. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Then you can be better prepared to formulate your response. Tie these desired qualities into your answer to display you are a fit for the role. "I would be very excited about obtaining a role in leadership within Waitrose in the future. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . Perhaps you want to learn how to work in a leadership position or learn how to work in sales. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. Discuss with the interviewer how you would handle a situation surrounding employee theft. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. 1 community answer was added by Lauren McCabe on October 31st, 2019. Company Information. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. If you have conflict-resolution training for dealing with rude customers, be sure to mention that in your response. Explain how you provide excellent customer service. Salary questions can be a bit tricky. However, with a small amount of preparation you can ace the Waitrose Interview. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills.