Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. Employees Employees are responsible for looking for opportunities to improve operational efficiencies and optimise outcomes. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). Qantas' new first-class cabin will debut on Airbus A350 service to New York and London in late 2025. Credit: Qantas. The airline announced on . This process is designed to identify, assess, monitor and manage all business risks, including strategic, operational, financial, and compliance risk. The ability to work under pressure in a highly regulated environment. The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. The system integrates the management of risks associated with aviation operational safety; workplace health and safety (WHS); aviation and cyber security; privacy and data governance; environment (including climate change); and business resilience. TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. 4 0 obj Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). Opens in new window. Qantas makes no apologies. Live news: Lufthansa doubles revenues as air travel rebounds They feared the holes were moving closer together. Opens in a new window Qantas Investors | Sustainability and governance Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. The Audit Committee undertakes the functions of a risk committee as set out in the ASX Corporate Governance Principles. The Australian Taxation Office (ATO) has advised that the Qantas Group is a key Qantas Reorgs Mgmt. Roles, Unveils New Premium Cabins Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. Oversight is maintained through the Boards Audit Committee and Safety, Health, Environment and Security Committee (also known as CHESS). There is a large likelihood for the risks facing Qantas Airline to occur. We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. Safety and Health Policy; and 10. Who's in the race to replace Alan Joyce as Qantas CEO? Our sports and arts sponsorships are focused on supporting elite Australian talent and helping our national teams excel in global competitions. _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Gattinoni Business Travel expands footprint following acquisition Where we identify an adverse impact that we may have caused, contributed to or be directly linked, we adopt a consultative and measured approach to identify appropriate response options and take action consistent with the guidance provided under the UNGPs. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Risk Management - Morgan-Aly Wealth Management Group - Waukesha, WI Tinos current portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations and Mergers and Acquisitions. Strengthening our Code of Conduct and Ethics and Business Practices Document to communicate our human rights commitments and responsibilities, including explicitly prohibiting child labour and forced, bonded or compulsory labour or any other form of modern slavery in our operations and supply chains. The announcement can be viewed hereOpens in new window. Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. Qantas | Investors - Home It is designed to identify, assess, monitor and manage risk. Consistent with the Groups consultative approach on this complex issue to date, we expect that as our operation resumes, that our dialogue with stakeholders will also resume. Some staff we spoke to worried that what they view as the nickel-and-diming of staff is approaching a point where it could affect safety. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. Qantas hiring Regional Financial Controller - Asia in Singapore The policy must also clearly define the roles and responsibilities for managing risks; often in large organizations there is a risk manager who oversees the risk management framework and processes. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. PDF 2018 Qantas Voluntary Tax Transparency Code Report The CHESS has responsibility for strategy, policy, systems oversight, monitoring and corporate governance over operational risks of the Qantas Group. Investors have been selling this fund manager's shares following the release of a disappointing half-year . 2 0 obj The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. UQ Policy and Procedures Library (PPL) - Policies and Procedures To find out more about how Qantas is advancing the best of Australia, How to make a disclosure under the Whistleblower Policy. ". He was Chairman of the International Air Transport Association between July 2012 and June 2013. Risk Management Policy - Policies Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. All of this gives us confidence as we invest for growth and future success. Resistance to Qantas's proposal from the flight attendants and their association crumbled. Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. With a focus on continuous improvement, the Group is seeking to build on our established compliance program by investing in technological platforms that will support our management of business risks and meet the growing expectations of regulators worldwide. Tino La Spina will move to the role of Chief Executive Officer of Qantas International on 1 October 2019, with Vanessa Hudson formally commencing as the Groups new Chief Financial Officer on the same date. Opens in new window, To find out more about how Jetstar is making a difference, Opens in new window Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . The Qantas RAP has been accredited to Elevate status, meaning we are a leader in corporate Australia. It's been prepared to take really destructive decisions in pursuit of the bottom line.". He has a broad range of commercial, operational and people leadership skills. Further detail on our supply chain assurance program can be found in our Modern Slavery Statement. We report our progress against the framework goals through half-year and full-year results announcements, quarterly trading updates, our Annual Review and Report, our Annual General Meeting, regular Investor Days, and other ad hoc investor presentations. We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. Opens in new window, To read our CDP Climate Change disclosures, please visit the PDF Operating Responsibly and Transparently - Qantas During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. security and internal audit risk across the Qantas Group. Uniglobe Travel strengthens presence in Europe And it was only realised it was done the wrong way just before the cargo hold was supposed to be closed.". click here. We also report our findings in the Qantas Group Annual Review. Across Australia and around the world, millions of people rely on the Qantas Group to take them somewhere. At the heart of our everyday activities are a set of business principles and commitments that ensure fair dealing and protect stakeholder interests. "I don't work for a tea and coffee company. Secondly, the increasing the cost of maintain the company employees may increase because of the trade unions and employment agencies that calls for the protection of the workers rights(The Conversation , 2015). The Qantas Group entered the crisis in better shape than most airlines. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and If we identify material risks, we will work with suppliers to remove the risks where possible, and otherwise to substantially mitigate them. Reconciliation Action Plan (RAP) The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. Own Qantas shares? Guess who just joined the race to be the next CEO ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. Io&Z $a S,:xM In disclosing our financial performance, we comply fully with ASIC regulations, ASX rules and broader global reporting standards. Scope The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Group Management Committee. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Simulation Technique (Monte Carlo Analysis). Alan Joyce says it's "not good enough" thatQantas customers have been been dealing with flight delays, cancellations and lost baggage over the past few months. Qantas has made several changes to its management team - including a contender to replace CEO Alan Joyce following rumours about a possible retirement at the end of this year. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). Today we apply the same systematic approach to all risk disciplines, not just aviation safety. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. To find out more about our hedging policy and treasury risk management, see our View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. In plain English, Qantas would find a new company to hire other pilots to do the work. Learn about our corporate governance framework which is designed to ensure the Group lives up to its obligations and commitments as it works to enhance shareholder value. We define delivering today as holding ourselves to the highest standards in everything we do - and giving others the opportunity to evaluate our performance based on robust, publicly-available information. In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. . The Qantas Board of Directors is responsible for confirming that Qantas has an appropriate corporate governance framework to ensure the creation, protection and enhancement of shareholder value. *Please note, applicants must have unrestricted working rights to live and work in the USA. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. The Qantas Group highly values and promotes a speaking up culture, where all Disclosing Persons feel comfortable to raise matters that are of legitimate concern to them, including in relation to a potential breach of any legal or regulatory requirement or a Qantas Group Policy. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. The role of CEO of Qantas Domestic and [] Read more Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. Tinos airline experience also includes roles at Ansett and Skywest. The findings showed Qantas had similar instances to the national workplace averages but we want the Qantas Group to be significantly better than this. The Qantas Group has paid all taxes that it owes and all tax compliance obligations are up to date. Risks are potentialities, and in a project management context, if they become realities, they then become classified as "issues" that must be addressed with a risk response plan. 3 0 obj He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. The two TMCs officially came together on 1 January, 2023, after the larger Gattinoni Group (which also . He started this role in March 2015. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. Implementing human trafficking training for our aircrew to support identification of, and responses to, suspected instances of trafficking. You basically fully commit your life to the job, but your skills are not portable. Health | BHP As part of this, we commissioned an independent survey of several thousand employees in 2019 to better understand their experience of any harassment in the workplace. Olivia is also on the Board of UNICEF Australia. Qantas Group Management The CEO is responsible for the day-to-day management of the Qantas Group, with all powers, discretions and delegations authorised from time to time by the Board. PDF Group Risk Management Policy - May 2021 - Coca-Cola Hellenic Bottling Opens in a new window Environment Policy; 6. The risk management system is based on a structured and systemic process which takes into Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. endobj hb```a``f`e`.Ugb@ !+sLt``0\)1`K%A , OH8H#?Dl'7Np`2fr@S)A4)Ah3S[+.w`gL\Nf 2 ^! A risk is anything that could potentially impact your project's timeline, performance or budget. Opens in a new window TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. While the new FRMS allows for flights in excess of the current 20-hour ceiling, Project Sunrise flights will still need to be approved on a route by route basis. Photo: Qantas News Room. We have established systems and processes to ensure our suppliers (or the partners we work with) prioritise safety and sustainability in the same way we do. Learn more about our Supply Chain Assurance Program (PDF). Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. All our suppliers are required to comply with Qantas' The respect of human rights is key to our business practices, and we proactively undertake ongoing human rights due diligence in our operations and across our supply chains. The Board Charter is reviewed annually by the Board, with the last review conducted and amendments approved on 24 August 2022. "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. Mr Gissing previously held the position of Chief Executive Officer, Qantas Regional Airlines Group responsible for QantasLink branded operations. To find out more about our environmental strategy and performance, Upgrade my browser. The costs being used for normal business operations may exceed the capital making it difficult for the company to progress. Qantas maintains a strong governance structure over its risk management activities. Qantas Airways Limited ABN 16 009 661 901. In addition to her current responsibilities, Lesley has played an active role within Qantas Group in talent development and inclusion and diversity. The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. The Qantas Groups approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. "What we have had to do over the years to be efficient to be able to compete in a very competitive in market," Mr Joyce told ABC's Four Corners, in answer to our questions at the Qantas group financial results briefing. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. hereOpens in new window Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. How Singapore stacks up against Hong Kong in battle of Asia hubs <>/Metadata 362 0 R/ViewerPreferences 363 0 R>> Watch Four Corners' full investigation into the chaos inside Qantas tonight at 8:30 on ABC TV and ABC iview. To find out more about our safety strategy and performance, see page 16 of the Security Policy. Opens in new window. Qantas hiring Risk Manager in Sydney, New South Wales, Australia | LinkedIn The three principles that guide us are: operating with integrity (through our safety, people, community and environment strategies). The Qantas Groups approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly. Using this risk-based approach, we may also deliver training to contractors, agents or persons who may act on our behalf. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. Qantas Airways Limited ABN 16 009 661 901, Safety, Health, Environment and Security Committee Charter (PDF), Qantas Group Business Practices Document (PDF), Learn more about our Supply Chain Assurance Program (PDF), UN Guiding Principles on Business and Human Rights (UNGPs), International Air Transport Associations June 2018 Annual General Meeting Resolution. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. View the highlights from the latest and previous Full Year Results announcements. Jetstar Group | Jetstar A summary of indicators can be found hereOpens in new window Following the review we have re-defined our approach to ensure all Qantas Group workplaces are safer for our people by: Our inclusion and diversity strategy is focused on driving an improved people experience (and in turn, better business outcomes) by removing barriers to inclusion and creating greater opportunities for participation. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). Qantas maintains it has excellent relations with what the chief executivecalls "our people". The Group Business Resilience Management System (GBRMS) is an integrated response and recovery system across Qantas Group's strategic, operational and tactical environments, and is subject to a variety of airline and safety standards and regulations. Upgrade your web browser for an enhanced experience. Opens in a new window The Group aims to ensure a safe and fair working environment for our people and we also recognise the rights of our employees to freedom of association with unions and collective bargaining. endobj It is intended to ensure a consistent approach to risk management throughout the university. Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . Its constant refrain is that it does what it needs to do to meet its business objectives, compete in a tough market, and remain viable. 4. Upgrade your web browser for an enhanced experience. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program.
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