The staff responds very quickly and with details. 10 followers 10 connections. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Will I still have to pay for pending toll charges? | Wilshire North Houston Hours/. var jb_url = 'careers.resourcestaffing.com'; Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Overview of CSC complaint handling. Please read this page for more information on HCTRA.org's language translation. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Full Name. Please click on the link to begin. established on your HCTRA.org log in. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Voice messages left after hours will be returned the following day. 3872. You'll need to update your log-in credentials. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. They understand our culture and the positions we have open and provide candidates the fit it well. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Sign up First time to login? 1 follower 1 connection. By Travis_McGee . Ability to speak effectively on the telephone. TxTag has launched a new website to make it even easier for you to manage your account. 2023 Texas Department of Transportation. } You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. background-color: #376d7d; I missed two days of work, but she was so nice to call me and check up on me. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. The information is transmitted to the Toll Operators Back Office or processing center. How do I contact customer service? Please check with other tolling agencies directly for questions about their policies and programs. color: #376d7d !important; 6538 South Frwy. Place/answer phone calls to the customer answering EZ Tag questions. background: #376d7d; Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Funds are available immediately and you may drive the road after reloading. No endorsement has been given nor is implied. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. . The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). TX var __noconflict = true; .script("/js/multiple-select.js").wait() The minimum reload amount is $15. Payments are free with a linked bank account. Useful Information for HCTRA Customers . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. CSC has an average consumer rating of 3 stars from 24 reviews. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. You can pay for a Toll Violation Invoice you received in the mail online. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. doxo is not an affiliate of Harris County Toll Road Authority. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. Mon Friday 7:30 AM 5:30 PM. This Is How You Can Easily Access The www hctra org login. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. Select Accept to consent or Reject to decline non-essential cookies for this use. Click the link in the email we sent to to verify your email address and activate your job alert. We have over 1,000,000 users and companies will listen to us. X | CLOSE. Other payments may have a fee, which will be clearly displayed before checkout. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. How can I pay my Harris County Toll Road Authority bill? to start. Prefer an automatic monthly subscription? In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. If you continue, you agree with our policy statement. Login. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Are you logging into your TxTag account for the first time on our new website? Howeveryou identify and whatever your background, we encourage you to apply today. Customer Service. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . What If deactivate my BancPass Toll Sticker? ENGLISH. This is not an error with the BancPass system. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. 77401 Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Elite 2023. Ability to problem solve, organize, and prioritize assignments to meet deadlines. color: #376d7d; . Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. However you identify and whatever your background, we encourage you to apply today. . .hmg-jb a:hover, .hmg-jb a:focus { Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Call Center [HCTRA] $15.75 /hr. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Job Description & How to Apply Below. Would you like to stay logged on? .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. BLUERIDGE TRANSPORTATION GROUP, LLC BancPass and PlusPass will work on ANY toll road in the states where they are available! Login to your EZ TAG account. var queue = $LAB For quicker assistance, please have one of the available items below ready when contacting HCTRA. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. How do I contact METRO about their HOT lanes? This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. Ability to comply with office training requirements. If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . You will be responsible for charges incurred up to the time that BancPass is notified. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Your Contact Information. Where are my transactions? I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? College Recruiter believes every student and recent grad deserves a great career. color: #fff; Support Phone. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Mobile:832.725.5443 Haddington, Scotland, United Kingdom. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. I have worked here for over 3 years and I have the utmost love and appreciation for this company. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Simply call the customer service department at 866-978-5061. .hmg-jb .apply-progress-bar li.active > a:before { We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. this toll road is operated by different agencies. This position primarily operates in a professional office environment. Saturday 8:00 AM to 4:30 PM. You Will Find Thewww hctra org loginTop Links Here. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. . Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Visit the Career Advice Hub to see tips on interviewing and resume writing. Some Toll Operators have billing delays. .hmg-jb-alert-info, .hmg-jb-alert-success { - Leading role in building up and improving . Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. We'll be seeing you at 6:30 p.m. at Sherman Elementary! This is an error with the Toll Operators billing system. Published on: May 6, 2020. Track correspondence sent, received, or requiring further action in case management system. View News Archive. I can't find my paper bill. These essential cookies may also be used for improvements, site monitoring and security. BancPass service fees may also apply. Optional For Hilton Honors related questions or issues. Houston, Texas, United States. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. The call center hours are as follows: Monday - Friday, 7:30 a.m. - 5:30 p.m. Saturday, 8:00 a.m. - 4:30 p.m. HCTRA's Customer Service call center can be reached at (281) 875-3279. background-color: #376d7d; I have a disabled vet plate or other plate that allows for free tolls? .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { You choose when and how much to replenish! As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. You may choose to opt-out of ad cookies. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Text message rates may apply. Login to save this search and get notified of similar positions. Accountable for call quality, attendance, and adherence to work schedule results. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. .hmg-jb-mobile-footer-nav>li>a { } checkSSL(); Everyone is always so nice and helpful when dealing with the staff at Resource. Harris County Toll Road Authority. Unpaid tolls may result in additional fees and penalties, including issuance . HCTRA - Violation Collections Department/Collections. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. For questions about the Grand Parkway, . } And Use The Features That www hctra org login Offers On Their Portal. doxo is not an affiliate of Harris County Toll Road Authority. You can unsubscribe from these emails at any time. Log in to manage your EZ TAG account. Roadside Assistance. Please allow 24 hours for a customer service agent to respond to emails. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. .hmg-jb .apply-progress-bar li.active > a, Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . Learn more in our Cookie Policy. Contact Us. Chicago, Illinois. Phone Numbers. Social . This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Dont have an EZ TAGaccount? Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. I dont want to contineue with the service TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Discover which options are the fastest to get your customer service issues resolved.. Out-of-state license plate transactions may take up to 30 days to post online. Hours may vary based on the business needs of the HCAO. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! . The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. The only fee you will pay BancPass is when you choose to reload your account. Customer Service Hours } Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Pay and Career. 9 followers 9 connections. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. (Enter less keywords for more results. I have been with RS for years & have great clients. Developer: Harris County Toll Road Authority . Commute & Mass Transit and other bills can be paid at doxo. Business operations will resume Monday, January 3, 2022. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Click here Ability to use calculator, having above-average mathematical skills. color: #fff; Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Ability to speak and type at the same time. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Jan 2023 - Present2 months. Also note in the email your BancPass Toll Sticker number. Always responds quickly with answers to any questions. You can update your choices at any time in your settings. + EZ TAG phone number . .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Can I find my bill online? Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The best way to manage your account is by downloading the app. They charged my account 2 times within the same minute . Please be ready to provide the vehicle . Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. } Get notified about new Customer Service Representative jobs in Houston, TX. Answering inbound calls and assisting callers with EZ Tag questions. What a useless bureaucracy. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. US. HCTRA Customer Service Closed Published on: February 15, 2021. Be safe from hackers and unwanted bills. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. HCTRA cares about your comments & concerns. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Business operations will resume Tuesday, January 19. color: #376d7d; English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Monthly statements allow you to view your account activity. No endorsement has been given nor is implied. First, please verify that your account was in good-standing at the time of the invoice of violation. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. No minimum balance required. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. 281-875-3279. In addition to this page, follow us on Twitter to get the latest news and updates! Customer Service. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Please check with other tolling agencies directly for questions about their policies and programs. var checkSSL = function() { document.write("