The Port of Portland would like to thank U.S. military personnel for their service to our country, and make their visit to Portland International Airport as stress free and as comfortable as possible. We know some travelers need a little assistance getting on their way. Information found on CountyOffice.org is strictly for informational purposes and does not construe legal, financial or medical advice. If you are picking up a passenger, wait for them outside. Check the TSA website for the latest restrictions. If you have a question not answered here or througout our website, please contact us with your preferred option below. Gel shoe inserts are not permitted, but shoes constructed with gel heels are allowed and must be removed and screened. Airline Information Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. What size and weight of baggage can I carry-on or check, and will I be charged a fee? Items such as pillows, diaper bags and tennis rackets are usually considered personal items. Noise Event Report Please provide the following information: Gift bags are a good alternative. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. This is especially important when your family and friends are meeting you on an arriving flight. The outdoor area is located outside the airports baggage claim level (south side). Ground Transportation View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. I left something behind at the security checkpoint, concourse or restroom, who can help me find it? . The $78 enrollment application fee covers five years of participation in TSA Pre-Check. Airline credit cards are not acceptable. For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. 7000 NE Airport Way If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. For emergencies, please contact our Communication Center at 614.239.4029. Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. Gate passes are issued at your airlines ticket counter; they are not available from the security checkpoint. TSA recommends that you call 72 hours ahead of your travel date. Policies regarding animal travel vary from airline to airline. The USO Northwest Center is temporarily closed due to the COVID-19 virus. Get Directions. The four largest carriers at Bradley International Airport are Southwest , Delta , JetBlue , and American with market shares of 29%, 19%, 15%, and 14% . Portland, OR 97218. Each traveler is allowed to take 1 quart-sized, clear plastic, zip-top bag holding 3.4 ounces (100 ml) or smaller containers of liquids and gel-like items such as shampoo and toothpaste. Contacts. Lost and Found can be reached at 503.460.4272, they are open M-F 9 AM to 5 PM. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). Lost and Found Locate items left at a security checkpoint. Portland Int'l Airport (PDX) Salt . I have to carry medication with me; will it be a problem taking it on the plane? Portland International Airport (PDX) is open 24 hours . Privacy Policy CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). Gate Passes for Family and Friends* If you would like your family and friends to accompany you to or from the gate area, an airline-issued gate pass is required to access the TSA security checkpoint. These locks are available at PDX and travel stores nationwide. This is a dedicated resource specifically for passengers with disabilities and medical conditions. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. TriMet The airline check-in lines may be long during the busy early morning and lunchtime hours. Policies regarding animal travel vary from airline to airline, and not all airlines ship animals. TSA PreCheck costs $85 for five years, and can be paid via credit card, money order, company check, or certified/cashier's check. Transportation Security Administration's (TSA) website. Passengers Served: 19.8 million annually. Submit a claim for lost/damaged items or personal injury. If you are traveling internationally, your airline may require additional travel documents. Personal items such as scarves, ties, and ribbons attached to checked luggage may cause problems with the baggage handling system and could result in a delayed flight or damaged luggage. Federal government websites often end in .gov or .mil. Big belt buckles, clothing with studs or metal buttons, lots of jewelry, and metal in the toes or heels of some footwear can set off security checkpoint metal detectors. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. QR code, vCard. PDX Parking. Lost & Found Inquiry Would you like to report a noise event? How do I check the status of flight arrivals and departures? They may not be used or charged on the aircraft. You can reach them at 503.460.4848. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. Security Checkpoint When traveling through PDX uniformed military personnel may use the Express Lane (when available). If you are a qualifying mileage program card holder, a JetBlue Even More Space and Even More Speed customer, a First Class or Business Class passenger, or are traveling from Portland to Seattle using the B/C security checkpoint, you may also use the Express Lane to get through security checkpoints a little faster. It is best to place metal items in your carry-on baggage until you clear security. Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Please be prepared to provide government-issued photo identification (e.g., driver's license) and flight information. For specific carry-on item information and size restrictions, contact your airline. Directions: The Global Entry enrollment center is located on the third floor, one floor up from the departures level. The Port Police would then determine whether the travelers possession of marijuana is legal. Both rooms are ADA compliant and accessible. Many of the major air carriers that serve PDX transport animals and provide detailed information on their websites. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. There is a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. . Get started by filling out a few quick questions online. For more information, visit the TSA website. County Office is not affiliated with any government agency. Apply fora hazardous materials endorsement. Please contact your Airline for airline information. Other types of acceptable ID to access the security checkpoints are outlined on the TSA's website. Tip: for most airlines, you'll find their pet policies by searching for 'pet' on their website. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. 7000 PDX AIRPORT, Room T3352. People serving a higher mission or searching for stability. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. Prohibited Items accidentally Brought to the Checkpoint If a prohibited object is discovered, you have the option of relinquishing the item to security staff, putting it in your checked bag, leaving the line to mail the object home, or staying in line and using a Mailsafe Express mailing station at the security checkpoint to mail your item. Bike packing boxes may be purchased at local bike shops. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . There are three TSA Security Checkpoints: East, West, and TSA Pre . Terms and Conditions. The TSA officer may ask you to complete an identity verification process, which includes collecting information such as your name, current address, and other personal information to confirm your identity. View our. Consider parking in the garage and assisting your party into the terminal. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . Learn more. Name Portland Oregon TSA Suggest Edit Address 7000 Northeast Airport Way Portland , Oregon , 97218 Map of Portland Oregon TSA in Portland, Oregon U.S. Department of State / The Bureau of Consular Affairs East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Track Flights, Search Fares, Locate Airlines. 158 . 3/4/2015. You can check parking availability for any garage on our website. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The FAA issued a ground stop for flights taking off for DFW Airport at 4:09 p.m. that was expected to last until 5:45 p.m. Another ground stop was forecasted for Dallas Love Field. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. All are accessed from the Departures - Ticketing/Check-In Level. Airline Information Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. Job Description. . Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. In addition to TSA Pre-Check benefits, Global Entry members can also utilize Global Entry kiosks to expedite their clearance through Passport Control and U.S. Customs when traveling internationally. PDX Parking 28855 Lockheed Drive. Your airline can also assist you. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. Bangor has some advantages as a smaller airport. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. If your identity is confirmed, you will be allowed to enter the screening checkpoint. Claims Submit a claim for lost/damaged items or personal injury. 450. How do I retrieve it? please call the Transportation Security Administration (TSA) or visit . Please verify your airline's policy prior to your trip to the airport. Check with your airline regarding mobile check-in requirements and other check-in alternatives. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. When using pet relief areas, animals must remain on a leash. It's first come, first served. Related Links and Websites: Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. Due to COVID-19 were limiting the number of people inside the terminal to minimize congestion. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. Phoenix Sky Harbor International Airport (IATA: PHX, ICAO: KPHX, FAA LID: PHX) is a civil-military public airport 3 miles (2.6 nmi; 4.8 km) east of downtown Phoenix, in Maricopa County, Arizona, United States. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. You can expect that these containers will need to be screened separately, which will add some time to your checkpoint screening experience. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. Airports with Global Entry Kiosks. No, there is not. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. However, we recommend that you not leave any valuables in your car. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Thank you for your submission. An official website of the United States government. Portland International Airport (PDX) is open 24 hours, 7 days per week. Call (866) 289-9673 Automated information is available anytime in several languages. This applies to both carry-on and checked baggage. This is true even if an animal carrier is not required by the airline. Animal owners must report all messes (urination/defecation) to the airport by using a white courtesy phone or by calling 503-460-4449, and must remain at the location until a janitorial person arrives. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Always. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. Be sure to allow additional time for potential lines at the counter. Hours of Operation . If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. Where do I catch MAX, the light rail train? TDD: 1.800.815.4636. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. The work or tasks must be directly related to the individuals disability. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. Contact your airline for information specific to your trip. Phone: 541-682-5430. Portland International Airport is owned and operated by the: Find helpful tips to get you to your plane relaxed and on time. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . TDD: 1.800.815.4636. Global Entry. To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? Passenger Support Request assistance with security screening. About Us Contact Us Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. You can drive and leave your car in one of the convenient parking facilities. Related Links: For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. If you are bringing gifts through the airport, we recommend that you leave them unwrapped. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. Gold Key Valet parkingFor the safety of our customers and valet staff during the ongoing COVID-19 pandemic, Gold Key Valet parking is temporarily suspended. . For more information, please contact your airline. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Phone Number: 503-460-4234. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. TWIC Apply for a TWIC card. Express Lanes are restricted to those who qualify. For more information, contact your airline. Accepts Credit Cards. All prescription and nonprescription medications including eye drops, contact lens solution and cough syrup, are allowed in carry-on luggage. It is a food desert. If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. Family Restrooms Family rest rooms are located near Gates C3 and D1. All rights reserved. Telephone: +1 503-288-0075 . The Transportation Security . There is ease to get in and out and the rental cars are right onsite. PORTLAND, Oregon - The Transportation Security Administration (TSA) officials on Wednesday shared that current travel projections for the summer months at Portland International Airport (PDX) indicate this summer could equal volumes seen in 2019, which was busiest on record for TSA operations. Portland International Airport (PDX) is open 24 hours, 7 days per week. Can I confirm that a family member or friend is on a flight? Finish enrollment at any CLEAR airport location next time you fly. 2522 SE Jesse Butler Cir Ste . Popular Services from Transportation Security Administration. Alamo, Budget and Thrifty car rental agencies are located off-airport and provide shuttle service to their locations. The packaging on the locks indicates whether they can be opened by TSA. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. You can catch the TriMet MAX light rail train on the south end of the lower roadway.