Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. 0
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To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- So take your balance down to $1.50. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf, https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/, https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq, Get answers to your questions about Oakland. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. What should I do if my card is lost or stolen? Copyright 2023 Golden Gate Bridge, Highway and Transportation District. Its also required if you want to set up automatic reloading. E\i\\ 0.749023 g The Go and Smart Passesare non-transferable. If your card is registered, contact us so we can block your card from further use. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. `qp8Wkdj434T) Y
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Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. If you are still having trouble with your Go Pass, please contact us at. /Tx BMC How can I check my card balance or how much I was charged for a trip? You wrote about Clipper freezing accounts. 0 0 10.146 10.364 re We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. /Tx BMC Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. Then when you exit, Caltrains will tell you that you have a negative balance. I have a whole collection of stored value transit cards from many places! Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. There is a $5 fee for this service. Yes, you can manage your account using the Clipper app and in your mobile wallet. Hope this doesn't break the bank for you.
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If do not tag on and/or off, you will be subject to citation. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. $15.29. 0 {
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Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. The Go Pass is valid for thecalendar year: from January 1through December31. Does this mean my card is worthless and I might as well toss it? Min of $5. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. If you have a Go Pass on one of these cards, please contact our office for a replacement card. /Tx BMC Phone. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. REFUNDS. f To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. USF does not issue refunds for a lost commuter subsidy. $16.99 10% off. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. Enter and space open menus and escape closes them as well.
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The check may take 4-6 weeks. /Tx BMC What a scam! All Go Pass users should register their Clipper cards on Clippers website. New to Clipper? If your card is registered, contact us so we can block your card from further use. Location of mushroom dispensaries in Oakland? (Some limitations may apply.) Paper tickets balances cannot be transferred onto a Clipper card. If you forget to tag on and/or off, you will be subject to citation. BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). Metropolitan Transportation Commission . And Metro card. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. A reader in a prior column thought $300 had disappeared from an account. Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. H*2T0T3415Rf& ClipperCard is your passport to campus and beyond! How many people do not know and never retrieve their funds? EMC Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. /Tx BMC
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https://www.clippercard.com/ClipperWeb/pay-with-phone. EMC In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. If a Clipper card is not used for six months, it can be deactivated. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart.
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These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. For three bucks, just consider it a cheap souvenir. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. Only registered Clipper cards, are available for refunds. /Tx BMC To find out more information about replacing an RTC card, please visit 511.org.Opens in new window.
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Where to Use On 24 transit services and more. H237402VH2P0P04341Qf& EMC 0 {
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You can add value, see what's on your card, and see recent transactions. Key Clipper information translated to Chinese.
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If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Need to Order a Clippercard? Discount Cards For youth, seniors, people with disabilities and low-income adults. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits.
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I think you can add value as needed to exit a station, if your balance is insufficient for the journey. HD
0UR K(EP%xg:#6(=VU-zTqwn?p E\\y\F@B.DHR!"g/ Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). That will show you the cost of each trip. o Visa . Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass.
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I would love to consolidate all the cards into one card. For faster replacement, you also can pick up your replacement card at an in-person service location. For faster replacement, you also can pick up your replacement card at an in-person service location. 0.749023 g It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Any suggestions, or is this another way for a government-backed agency to abscond with my money? HD
0UR K(EP%xg:#6(=VU-zTqwn?p Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. E\\y\F@B.THH!*o* https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. endstream
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To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). 0
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You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . Get it back from them when you plan your next trip to San Francisco. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. (For example in NYC one can buy MetroCard at the airport without a fee.) And my Oyster card. Stanford University. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. /Tx BMC What should I do if my card is lost or stolen?
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The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations.
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/Tx BMC E\\y\F@B.THH!*o* If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. If you forget to tag off, pay attention to the Clipper reader's beeping noise when you tag on for your next ride. My spouse, relative, or close friend needs help managing their registered Clipper card. Key Clipper information translated to Spanish. The Go Pass is also available to graduate students until December 31,2022*. No. A: Fire off an e-mail to clipper@bayareametro.gov. Your refund request will typically be . You will get a check in the mail at the address you provide. Unfortunately, the Clipper Card doesn't allow that. Subject . HD
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In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. EMC Should I stay at a hotel near the airport? You have to fill out a form. Refunds are subject to the fees in Section 10. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. Will the toll lanes reduce traffic jams? Many of the cards have about $50 on them, but a couple have about $200. H*2T0T3415Rf& San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. Clipper said they didnt have money in their accounts. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. A: Many others are praying, as well. EMC Cash value is NOT required and should NOT be deducted when you use an active Go Pass. 7) d"W0%Q T Clipper saves money. One beep means you have tagged on, and two beeps mean you have tagged off. Station Agents can also provide pre-addressed envelopes to Treasury. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". If you forget to tag on and/or off, you will be subject to citation. Mail the ticket(s)toBART's Treasury Department. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? And Venta card LOL, As others have mentioned, use the phone to avoid tge $3 charge. Your session is about to expire due to inactivity. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. For more information, please refer to our pre-tax payroll deduction web page. For details about how to apply for a refund, download theClipper Cancellation Form. https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. How can I manage the account on their behalf? Log in to your profile to sign up for occasional updates. All Access Digital offer for just 99 cents! endstream
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<. For more information, call the BART Treasury at (510) 464-6841. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. E\i\\ If you don't want to deal with that, just pay the $3 to get the card. If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). And Orca card. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. As others have said, you can get it on the Clipper phone app for free. How can I cancel my card and get a refund? Key Clipper information translated to Spanish. Learn More BART will also refund full unused paratransit ticket books. f Otherwise, you will be logged out automatically. If you ever lose your card, well replace it and restore your value for a $3 fee. /Tx BMC Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Clipper cards will hold a maximum of $300. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action.
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Otherwise, you will be logged out automatically. No service to Chase Center atthis time,stay tuned for updates.
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OK to stay in Oakland for visit to San Francisco? This is the version of our website addressed to speakers of English in the United States. Pay With I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. Registering your card protects your card balance and allows you to set up an online account. /Tx BMC A reader in a prior column thought $300 had disappeared from an account. Options to Oakland Airport from Union Square. Less than a cup of coffee. Clipper's on your phone! 2020, Metropolitan Transportation Commission. At your request, we can mail you a new card with your balance restored, typically within 2 business days. 0
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Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. Learn more about our privacy policy. Visit the Go Pass eligibility page for more information. H*2T0T3415Rf& Pay With What can I do with an online Clipper account? Prior to that he was an assistant sports editor at the paper from 1984-1987. Yes, you can manage your account using the Clipper app and in your mobile wallet. `qp8Wkdj434T) Y
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For defective cards, no fees will be charged. Can I have more than one card in my Clipper account? HD
0UR K(EP%xg:#6(=VU-zTqwn?p There is a $5 fee for this service.
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Describe the situation, including your account information. Ticket Refunds. What I usually do (did that in NYC, HK, Boston) is just to leave the card somewhere. Your Clipper card will not be returned to you. 0 {
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BART will refundpaper ticketswith a remaining value greater than $1.00. If you ever lose your card, well replace it and restore your value for a $3 fee. /Tx BMC Refunds are subject to the fees in Section 10. EMC Visit our VTA Smart Pass page for more information. Up and Down arrows will open main level menus and toggle through sub tier links. o Discover . It is not available to students or postdoctoral scholars at this time. I only pray theyre still there. It's just $3. All rights reserved. H*2T0T341f& Key Clipper information translated to Spanish. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Opens in new window. Pay With Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. Each passenger needs his/her own ticket and/or Clipper account (card or mobile app). Opens in new window. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. Warriors Ferry / Chase Center Service
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/Tx BMC 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. However, employees can save on out-of-pocket costs for transit fares through our pre-tax payroll deduction program. Transit pass refunds are subject to transit agency approval. How would you improve Clipper? Registration is easy, and its free. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. 0.749023 g E\\y\F@B.DHR!"g/ The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. EMC When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. I dont think you can get back the basic Suica fee either. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. safe parking at hotels near Oakland Airport?? Transit pass . 0.749023 g E\\y\F@B.THH!*o* Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. EMC Refunds are subject to the fees in Section 10. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. You can add value, see what's on your card, and see recent transactions. Clipper is the all-in-one transit card for the Bay Area. No they don't keep cash at the stations. Email clipper@bayareametro.gov. Please contact Clipper Customer Service at 877.878.8883 to request a refundwithout cancelling your card. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p How can I cancel my card and get a refund? Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. If unsuccessful, your Clipper card may be defective or damaged. 0 {
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Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . Key Clipper information translated to Chinese. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. EMC When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account.
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If a Clipper card is not used for six months, it can be deactivated. For details about how to apply for a refund, download theClipper Cancellation Form. more. Get Morning Report and other email newsletters.
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EMC Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. /Tx BMC f Please wait until you receive your Smart Pass Clipper card to cancel any existing transit orders. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. Q&A: Highway 101 express lanes opened Friday.
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If you have a question, please call (510) 464-6841. Tickets submitted for refund must have been purchased by cash or debit card. E\\y\F@B.DHR!"g/ EMC 0 S,
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HD
0UR K(EP%xg:#6(=VU-zTqwn?p According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. BART will refund tickets with a remaining value greater than $1.00. Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information.