The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. We encourage you to reach out to our management team, so we can address your concerns. 24 Hour Fitness training and classes can be split into two categories: free and paid. Thank you so much for your kindness! 24 hours. 24 Hour Fitness classes offer just about every type of workout youd need at various phases in your life, from high-intensity interval training to workouts designed for older people. But thank you for being honest and providing awesome feedback! It elates us to know we're providing you with the pristine and welcoming environment you deserve. A lot of gym didnt know what to expect, said Cantu. Just like every other business, the fitness industry is coming with changes too. Ive found a new fitness home at Planet Fitness McCandless. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. 24 Hour Fitness vs. LA Fitness and Planet Fitness. We mention it every time we work out. Here are 8 tips for writing great reviews. By etc. OK, so I'm out $35, but they have 430 locations in the country. Planet Fitness Location - New Jersey on . Customers seem to value the around-the-clock access they have to their clubs. We had already planned on the 15th, said Wheeler. Difficult to Cancel: Many people have a hard time canceling their membership. Su. Copyright 2013-2023 HighYa LLC. Active is the lowest club tier and Ultra Sport is the highest. Beaverton, OR, Verified Reviewer. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. Dont fall for any special they offer. etc. Blink Fitness Review: Is This Gym Worth It? Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. Super friendly staff. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. I had already paid March dues. AskAbout.video/articles/Will-Planet-Fitness-ever-be-24-hours-again-221025----------Our main goal is creating educational content. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. 24 hours. etc. New York, Verified Reviewer. All just $10 a month. I can always find someone if I have a question or need shown how to operate a piece of equipment. Im happy with the equipment layout. Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. Have a wonderful weekend~. We always want our members to be able to gym confidently and comfortably! I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. Gym and staff are amazing, however i struggle a lot with guests who hog the equipment and are not willing at least to alternate, I understand rest periods but theyre on their cell phones just wasting time ON the machine not letting other guests train. Weights are always clean. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours And thanks for the five stars! They are fraud. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. Mo. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! The 30 min circuit was a great start and the app has everything you need to get going on machines . I called and talked to the Citrus Heights general manager, Andrew. The place is kept clean. Ours have been back to 24hrs for a bit now. By This is not all the time "f*ck, b*tch, m*f*cker," etc. Planet Fitness low monthly fees and its focus on helping people feel accepted and comfortable in their gyms make it a popular choice for those who are working out for the first time. , Strong winds blow tree down on carport Huntsville, More lawsuits possible in Jack Daniels barrel house, TN democrats frustrated with abortion-measures delay, Two EF1 Tornadoes Confirmed in Jackson County, Flood Warnings in effect through the weekend, Judge denies Mason Sisk supression request, ADEM announces new group to study response to fire, Shooting under investigation in Huntsville, Do Not Sell or Share My Personal Information. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! You thrive in group settings: The daily free classes you get at 24 Hour Fitness will help you succeed in your workout goals. They just switched to rap a month ago or so, but that really offensive most of the time. 0 have signed . Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. Found this post in 2022. The machines are Excellent and Clean. We also ensure all reviews are published without moderation. Covid messed up my charges. Then, ask your local club salesperson those questions. Close-contact businesses are sweeping into their new normal. Hi there, Hillary! If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. I signed up since canceling through covid. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By Kaneohe, HI, Verified Reviewer. Please look at the time stamp on the story to see when it was last updated. Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. Youll have to pay your first and last months membership fees when you sign up. Companies can ask for reviews via automatic invitations. My guess is that state limitations in your area are affecting them. All machines are always working . This is an email from the Planet Fitness media relations team about gyms reopening in our area. In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. Everyone pretty much keeps to themselves so very true to no judgement . COVID-19 forced Golds Gym to permanently shutter all its company-owned gyms in Alabama. . Hey, Jeff! Dallas, TX, Verified Reviewer. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. Kimberly M., "Were we going to get a rush like New Year . We are so happy you're enjoying your experience with us! Roro T., Instead, they seek to usurp their authority onto those that are different and seem weak or inferior to them. The hours they are open are busier than ever making it harder to workout with the comfort of no one watching you. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Also, theres only one pec/Delt press, and it is always in use. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. They have a lot of hidden fees and poor customer service. The facility is clean, well lit, staffed by friendly associates and managers, and the music is not blasting. Hi there,We completely understand your frustration and thank you for bringing this to my attention. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. If not directly offensive to normal people theme lyrics, then anyway, do I really need to hear all that "hood" wisdom of brain challenged every time I work out? Every handle, everythings been sprayed.. Give us a call, or stop by the front desk during your next visit so we can hear you out! Prices starting as low as $10 a month. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. We're sad to hear you had this experience during your last workout with us, Benjamin. 2023 Trustpilot, Inc. All rights reserved. Many gyms want to make sure youre staying healthy and strong. RIPOFF. Planet Fitness Review: A Good Budget Gym? It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. Our guide to five popular gyms helps you see what Planet Fitness, Youfit, LA Fitness, 24 Hour Fitness, and Golds Gym offer and how to choose which one is best for you. Many of the machines do not work properly. Alana G., They have been in those chairs ( alternating at each visit ) every time I have been there. Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. We contacted a San Diego 24 Hour Fitness and were told that TC 24 classes were $199 per month and, for the most part, that pricing was consistent across all clubs. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. The national office told me I had to deal with Citrus Heights. Write down any questions you have after you read over it. These sessions tend to be smaller than the free sessions, with class sizes ranging from 6 to 20 people. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. Lakewood, CO, Verified Reviewer. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35. Only problem I have is the 30 minute workout. We are so happy you're enjoying your experience with us. Five girls behind the counter stopped me and said there was a problem with billing! It's been 2.5 weeks. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. We use dedicated people and clever technology to safeguard our platform. Exceptions to this rule are rare. Planet fitness has a great atmosphere. Active and Sport clubs will cover the needs of the average gym member. Th. At PF, we always strive to ensure our members can enjoy their workout experience to the fullest! We're thrilled to hear that our staff was attentive, kind, and helpful during your visit, and that our gym was clean and well-maintained. Furthermore, you have an opportunity to build new relationships with people in your class. Enjoy unlimited fitness training, 24-hour access, and a welcoming, Judgement Free Zone. It is just offensive. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. etc. This material may not be published, broadcast, rewritten, or redistributed. This used to be the Empire Gym and a lot has been done to improve . review; add location; contact; . I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. Lynnwood, WA, Verified Reviewer. etc.". Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Here one week, gone the next. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. 89 reviews of Planet Fitness "This is a good basic gym. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. Overall, it is good. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. No, do NOT do business with them. The owner is there three times a week and is open and friendly. It needs a better system with a wet rag type that can help with cleaning. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. You can stay & be as slow as necessary for you to complete your workout. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. We're so happy to hear you're enjoying our Planet, Donna! Very attentive, kind, and helpful staff!!! By We. My location here in St Petersburg FL is 24 hours. I do not want to hear anything like that when I come to work out. Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. I had a baby, and they took advantage of my situation. Don't support them! 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons Finally, sign up for a three-day pass to the club in your area. The mindset is this you can work out, but space out and clean up after yourself. Remake Planet Fitness 24 hours again. However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. These courses take place two to three times a week and are 50-minutes long. By Thank you. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. From the front door to the back of our Judgement Free Zone, we always strive to keep our club clean and comfortable for the safety and satisfaction of our PF family! Skip B., This is an advantage if swimming is part of your workout routine, or if youre in physical therapy and your doctor has given you pool workouts as part of your recovery. We're so happy you're enjoying your experience with us. I have to find other exercises to do while waiting for a specific weight equipment to become available. Your neighborhood gym in Union, NJ. Space people bring free weights in there and do not follow the directions of leaving the machine after they are done their workout. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. 24 hours. I learned more from the other club participants than from the staff member. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Boulder, CO, Verified Reviewer. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! Planet Fitness has limited hours, but Anytime Fitness has returned to 24/7. We look forward to seeing you again soon at our Planet! I have been out of shape and have not exercised in years but now I am enjoying every minute of it. After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness. California, Verified Reviewer. Big box chains like Planet Fitness remain closed. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. Join now! Corporate unclean, only care about profit, By etc. CEO Chris Rondeau recently announced on its website that Planet Fitness will beef up its sanitation efforts and implement physical distancing. Thanks for sharing the PF love! I love the functional tracing room to mix things up and not get bored . . The tour was finished in in about 5 minutes. Thanks for being part of our Judgement Free Zone! It not only has the lowest membership fees but their cancellation fee is only $58. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. 24 hours. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! I feel like I'm stumbling along trying to use the various machines and unsure if I'm using them correctly. John K., So people have their designated area with plenty of space around them where they know theyre going to be safe and socially distant.. Just joined planet fitness to take my workout to the next level. Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. You are greeted by a sound system broadcasting what could only be called "music" by the widest possible definition. Its very clean the staff couldnt be nicer. It does cost more than some gyms, but it is never crowded and ALWAYS open. Get the Android Weather app from Google Play, WHNT News 19 Sales Team Broadcast and Digital, Planet Fitness will beef up its sanitation efforts and implement physical distancing, Best smart home devices for older users, according, How to get started on spring cleaning early, according, Worried about your student using ChatGPT for homework? I have spoken to FIVE different customer service representatives (two managers) and have still only been refunded for one month.
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