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For more information, please see our We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Be the first to know. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Unless otherwise stated as part of the purchase, any primary tickets (i.e. If they pay you now, there's no insurance for them if the new owners are refused entry. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. Yes - If customer is prevented from attending because of a government mandate, this is covered. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. can reveal. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. I tried to buy insurance after the fact but . All applicable fees and charges will be disclosed prior to completion of your purchase. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. IT IS NOT AN INSURANCE POLICY. We notice that your web browser is out-of-date. You may also be linked to a third-party site, which is not affiliated with our Service. You are urged to review all pages displayed during your completion of a purchase. Any ticket issued via the Service is a revocable license. The site owner may have set restrictions that prevent you from accessing the site. Terms and conditions of sites linked to by or from the Service may vary by site. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Please make sure to review the terms and conditions that you will find on these third-party sites. We all hate lines. Therefore, we ask for: A completed medical confirmation form. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. Travel insurance: which policies have the best covid cover? The site owner may have set restrictions that prevent you from accessing the site. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. Ad . Our helpline number is 1-888-929-7849. x. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. We will need these documents as part of the application process and cannot process a refund without them. She also helped out with another refund I needed and was so quick. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). File a Claim | Allianz Global Assistance - Allianz travel insurance If you paid by credit card it may be possible in certain circumstances to. AXS Tickets on the App Store Then be careful what insurance you pay for. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Reporting Fraud. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. Almost fell for the scam myself until I saw this. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. - AXS Help Centre How can I make a claim for my Ticket Insurance? What is Allianz Global Assistance Event Ticket Protector Insurance? You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. . SAFETY AND SECURITY. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com Can I get my money back for cancelled or postponed events? A per-order delivery fee may also be assessed, depending on the delivery method. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? You must supply the required Payment Method and/or other personal information in order to complete your purchase. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. in the event description page, in pop-up boxes, or in an email). WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Thank you for taking the time to let the people know. Please be advised we will require a copy of the death certificate to be attached. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . If you have bought your tickets at the venue's box office? I bought these from AXS and paid 214 (bit of a rip off site . 4 days ago. Mastercard, date running time selected at the russian of purchase. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. ugh I am raaaaaging. Please note that orders are processed only after a billing address and other billing information has been verified. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. You should base your purchase decision solely on the information provided. Please visit our help page or contact customer support for assistance. It's all a fan needs, all in one app. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. Articles in this section - AXS Help Center Axs Ticket Refund Insurance. Yes - If customer is prevented from attending because of a government mandate, this is covered. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. Click here. You will also be responsible for paying any applicable taxes relating to your purchases. has anyone ever gotten a successful refund on an axs ticket? AXS is not responsible for the acts or omissions of any venue or Client. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. The original advice from the armed forces giving advice to travel at short notice for military service. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. You are viewing the PayPal Community Archives. What is delivery delay/ticket printing suppression? AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Plans can . If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. If the event is rescheduled, we'll advise what options are available to you. Dollars. Please provide details in the box below and attach supporting documentation as appropriate. Have now given up. Click on the relevent section for more information. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . What is AXS Premium? Ad . Did the same happen to you? AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Date on which medical attention was first sought for illness/injury? Kia was extremely helpful, efficient and patient with all my questions. We appreciate your patience during this unprecedented time. Disabled seating is incredible on all levels of the arena. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. By clicking Next, you agree to the AXS.com Terms and Conditions. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). a very friendly member of staff :) Date of experience: 16 February 2023. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. Please consult the seller fee information found within our Service. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Fan Update. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. The event was cancelled/postponed, how do I get a refund? - AXS Help Centre With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. Your ability and/or right to transfer or resell tickets may vary. AXS.com Purchase Agreement Listings are not considered retracted until they have been processed and a system confirmation has been issued. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? We act as a sales agent for our Client. We will require vehicle recovery service confirmation and receipts. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. They lure you into buying the insurance but little did I know that a refund will be issued . Besk vr hjlpsida fr mer hjlp och support. Thanks for signing up for the event guide! For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. TicketPlan cannot be held responsible if incorrect banking details are provided. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. Front row or on the aisle? Kameron Kwok - Director, Ticket Strategy - Anaheim Ducks - LinkedIn If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. 5 minutes isn't long enough! Because almost every single time I go through them, its a battle to obtain my ticket. This tracks your activity using third party cookies. For tickets to events located in Canada, the Service is provided by AXS Group Canada. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. So please be as cautious as possible when going through AXS.
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